Accessibility statement.

www.adliora.com

1. About This Statement

Adliora Limited is committed to making its website and digital content accessible to all users, including people with disabilities. We recognise our obligations under the Equality Act 2010, which requires us as a service provider to make reasonable adjustments to ensure that disabled people are not placed at a substantial disadvantage when accessing our services.

This statement describes the current accessibility of the Adliora website at www.adliora.com, the standard against which it has been assessed, what we know does not yet meet that standard, and how to contact us if you experience a problem or need content in an alternative format.

The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 apply to public sector bodies and do not impose mandatory obligations on Adliora as a private company. We have chosen to align our approach with those Regulations and with the Web Content Accessibility Guidelines (WCAG) 2.1 published by the World Wide Web Consortium (W3C) because they represent the recognised current standard for web accessibility, and because our clients and users deserve a website that works for everyone.

2. Our Commitment

We want as many people as possible to be able to use the Adliora website. Our aim is that you should be able to:

• navigate the site using a keyboard only, without requiring a mouse;
• use a screen reader to access all substantive content;
• zoom in to 200% without content overlapping or becoming unreadable;
• read all text against a background that provides sufficient colour contrast;
• understand the purpose of all links and buttons from their label alone; and
• access all content without time limits that would disadvantage users who take longer to read or navigate.

AbilityNet (abilitynet.org.uk) provides free advice on making your device easier to use if you have a disability. My Computer My Way (mcmw.abilitynet.org.uk) offers step-by-step guides for adjusting your device settings to suit your needs.

3. Compliance Status

We are working towards full compliance with WCAG 2.1 at Level AA. The Adliora website was launched in 2026 and was designed with accessibility as a consideration from the outset. At the date of this statement, we believe the website is partially compliant with WCAG 2.1 Level AA. The known issues and the areas where we believe we meet the standard are described in the sections below.

4. Known Accessibility Issues

The following issues are known and are being addressed. We will update this statement as issues are resolved.

5. Content Outside the Scope of This Statement

The following categories of content are not covered by this statement.

• Content on third-party websites linked to from the Adliora website. We are not responsible for the accessibility of third-party websites and encourage users to review the accessibility statements of those sites directly.
• PDF and other documents published before June 2026 that have not yet been reviewed and updated. We will progressively review and update these documents. In the meantime, please contact us if you need any document in an accessible format.
• Live or archived video content streamed from or embedded via third-party platforms, where the accessibility of the player is outside our control. We will note such limitations where content is published.

6. Feedback and Contact

If you experience any difficulty accessing content on the Adliora website, or if you need any information in an alternative format such as large print, audio recording, or plain text, please contact us using the following details.

We welcome feedback on the accessibility of the Adliora website. If you find something that you believe should be covered by this statement and is not, or if you identify an issue we have not described, please tell us. We take all accessibility feedback seriously and will assess and respond to every report we receive.

7. Enforcement

Adliora Limited is a private sector organisation. The enforcement route for the Public Sector Bodies Accessibility Regulations 2018 through the Cabinet Office does not apply to us. If you are unhappy with our response to an accessibility request or complaint, the following options are available to you.

• You may contact the Equality and Human Rights Commission (EHRC), which enforces the Equality Act 2010. The EHRC can be contacted at equalityhumanrights.com or by calling 0808 800 0082.
• If you are a disabled person who believes that Adliora has failed to make a reasonable adjustment in breach of the Equality Act 2010, you may be entitled to bring a claim under that Act. We would encourage you to contact us in the first instance so that we can seek to resolve the issue directly.
• The Citizens Advice Bureau (citizensadvice.org.uk) provides free guidance on your rights under the Equality Act 2010.

We aim to respond to all accessibility complaints within ten working days of receipt. Where an issue requires a longer resolution, we will keep you informed of progress.

8. Technical Information

The Adliora website relies on the following technologies to function and to support the accessibility features described in this statement: HTML5, CSS3, JavaScript. Where JavaScript is required for accessibility features such as keyboard navigation or screen reader announcements, the website has been tested to confirm that those features function correctly with JavaScript enabled in modern browsers.

The website has been assessed against WCAG 2.1 Level AA using the following methods: self-assessment by the development team against WCAG 2.1 success criteria; manual keyboard navigation testing; testing with a screen reader (NVDA on Windows and VoiceOver on macOS); and automated scanning using Lighthouse and axe accessibility tools. We aim to commission independent accessibility audit by an accredited assessor within 12 months of the date of this statement.

9. Review and Updates

This statement was prepared in June 2026 and reviewed on 2 August 2026. It will be reviewed at least annually and will also be updated promptly following any of the following: a material change to the website design or content management system; the resolution of a known accessibility issue described in section 4; receipt of a report of an accessibility issue not covered by this statement; or a significant change in WCAG guidance or applicable legislation.

The version history of this statement is maintained internally. The most recent version is always published at www.adliora.com/accessibility.